Leads

Capture qualified enquiries and route them to the right dealer

Visitors send vehicle-aware enquiries and test drive requests directly from native vehicle pages. Operators manage them from a structured inbox with recipient routing, consent controls, notification templates and optional webhooks, all inside WordPress.

How the lead workflow moves through the site

From visitor action to dealer follow up

Every lead starts on a real vehicle page and travels through the same predictable path. Vehicle context is attached at submission time, the lead lands in a structured inbox, and notifications, routing or webhooks hand it off to the right dealer.

  1. Vehicle page Visitor opens a native vehicle page and triggers an enquiry or test drive request.
  2. Vehicle context Make, model, price, stock reference and source URL travel with the submission.
  3. Lead inbox The lead lands in a searchable, paginated inbox with bulk actions and CSV export.
  4. Dealer follow up Recipient routing, notification templates and optional webhooks hand the lead off.

On the vehicle page

Frontend capture, tied to the actual vehicle

Visitors take action where the interest is, directly on the vehicle page. Enquiries and test drive requests carry the vehicle context, the consent state and the visitor’s contact details, ready for the dealer.

Contact dealer Enquiry on this vehicle
Test drive Book a test drive
Confirm booking

Inside the WordPress admin

A structured inbox plus the settings around it

Operators work from a single Leads screen: a searchable inquiries table and grouped settings for recipients, form fields, consent, notifications, test drive booking, webhooks and email templates.

Car Market Hub › Leads Search inquiries… Export CSV
Bulk action · Delete selected 1, 25 of 138
Recipient & fields Recipient routing & form fields
Recipient email override sales@dealer.ch, leads@dealer.ch
Phone field
Message field
Required Name · Email
Consent & notifications Consent, privacy & messages
Consent checkbox
Privacy page /privacy
Success message Thank you, we will be in touch.
Error message Please try again in a moment.
Test drive booking Test Drive Booking
Enabled
Available days
Window 09:00, 17:00
Slot duration 30 min
Automation Webhooks & email templates
New lead webhook https://crm.dealer.ch/leads
Signature header X-AS24CI-Signature
Dealer notification New enquiry: {vehicle_title}
Customer confirmation We received your message, {name}.

Lead workflow capabilities

The practical building blocks the dealer team uses every day, from the first enquiry on a vehicle page to the dealer follow up and the optional CRM hand-off.

Vehicle-aware enquiries

Every submission carries the vehicle make, model, price, stock reference and source URL so the dealer knows exactly which listing triggered the interest.

Structured lead inbox

A searchable, paginated inbox with bulk actions and CSV export keeps every enquiry and test drive request in one place inside WordPress.

Recipient routing

Override the recipient with one or more comma-separated addresses, or fall back to seller, account and site admin emails, no notification is ever lost.

Consent & privacy controls

Toggle the consent checkbox, link the privacy page and customise success and error messages so visitor data is captured responsibly.

Test drive booking

Define available days, time window, slot duration and blocked dates, visitors book a real appointment that lands in the same Leads inbox.

Webhooks & email templates

Send signed HTTPS POSTs to a CRM, customise dealer and customer email templates with placeholders, and keep WordPress as the system of record.

Why this workflow matters

Lead handling that works for visitors and operators

Two audiences, one connected workflow. Visitors get clear actions on every vehicle page. Operators get structured, contextual leads that arrive ready for follow up.

For visitors

A clear enquiry CTA on the vehicle they are looking at, an explicit consent step and a real test drive booking interface, no guessing, no detours through external forms.

For operators

A single Leads screen, vehicle context attached to every row, a recipient that always reaches the right inbox and an audit trail kept inside WordPress.

Continue exploring ADP Car Market Hub

Return to the Features overview or explore how test drive booking extends the lead capture flow.